 Ignite Content Delivery Solution Overview » |
Deliver & Track
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Ignite's powerful, patented Delivery technology enables you to centrally manage and control the deployment and content delivery network. Ignite's bandwidth management intelligence and delivery optimization technology provide for low- to no-impact delivery of large files over your network. In a 10 month period, Ignite delivered over 30 terabytes of data to one of its global customers with less than 1% passing through the customer's corporate WAN.
The Delivery Center client polls the Delivery Platform on a regular basis looking for new deliveries or requesting an on-demand delivery. Based on delivery rules established during the Publish and Protect process, the client is notified that a new Delivery Package is available and also gives it the names of each content element, along with the time and date by which the client must acquire and store the Package. To reduce the delivery load over the WAN, the Delivery Center client determines which elements are already available. Downloading commences based on the Intelligent Delivery Optimization Hierarchy. Please refer to Ignite Delivery Technology Overview for more information.
The Delivery Platform enables system administrators to customize the delivery process and direct deployed Delivery Managers to optimally conserve network resources while improving file delivery performance for users. The Delivery Platform enables control of network utilization, prioritization of bandwidth usage, and configuration and control of the delivery grid and content caches. System administrators can lock any or all delivery preferences against changes by the end user and centrally manage those preferences, even after deployment.
In addition to tracking the successful delivery of packages, Ignite also provides the ability to track interaction with and feedback within the content itself. Ignite's profiling capability allows administrators to create custom questions that are presented to the user during the install or registration process. Similarly, Ignite also efficiently delivers and captures the results of surveys and questionnaires to gather additional feedback from end users. Surveys are useful to collect feedback about the effectiveness of content, measure employee satisfaction, gauge learning and development progress and compile documentation for compliance issues. These responses can be used to target content and for reporting.