Customer Support Solutions

Provide stellar customer service and support with Ignite’s innovative Customer Support Solutions

Challenges and Opportunities

Optimize your overall customer experience by providing great service and by capturing and acting on customer feedback.

Deliver excellent customer support

Access critical information and required applications easily, without having to switch between applications while servicing customers.

Capture the voice of the customer

Surveying customers isn’t enough. Companies need to turn this data in actionable plans that improve their products and services and drive customer retention.

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Solutions

Acorn Acorn
Voice of the Customer

Capture VOC (Voice of the Customer) on any device, in any language, at every touchpoint, including automatic analysis and reporting...
Acorn Acorn
Contact Center Agent Effectiveness

Improve agent productivity by providing a single, highly organized desktop providing fast access to critical information and required applications...

Customer Success

Voice of the Customer Platform

USE CASE

Speak with an Ignite Expert

To learn more about how to ignite better business performance with Ignite Technologies’ solutions & services, please request a meeting with an Ignite Customer Success Manager.