Simulation, Process & Production Control Expert Systems

Develop industrial applications on expert system platform for deep process control, monitoring, alarming systems creation and human-machine decision making facilitation


Gensym’s powerful Real-time Expert System G2 automates the control and decision management of any complex system, process or simulation. It is an on-premise solution available in both 32-bit and 64-bit platforms.

Your Industrial Control & Automation Solution

  • Real-time reasoning and inference engine for developing expert systems for simulation, process and production control
  • World’s only expert system platform that facilitates enablement of many use cases by providing a unified development, test, deployment and management platform
  • Builds applications that cater to unique use cases in industries as different as terrestrial mining and manufacturing, as well as telemetry-based management of space assets like satellites, aircraft engines and everything in between

Ignite Insights™ for Gensym G2

Bringing artificial intelligence through machine learning to G2

Ignite Insights brings Industry 4.0 intelligent automation to G2’s Expert System Control capabilities, leveraging the data generated by your real-world operating processes and systems. The new service delivers on IgniteTech’s goal of 100% customer success by helping you:

  • Detect unseen anomalous patterns
  • Identify process improvements
  • Automatically classify and categorize real time events and alarms to reduce false positive alerts
  • Optimize operator behavior
  • Improve the forecasting of KPIs

Customer Success

Dalkia Case Study

Learn how IgniteTech's Gensym Solution helped Dalkia significantly improve its business continuity.

See it in Action.

Services to Support Your Success

Support Services

Customer success is our #1 objective, and that’s why we’ve created the IgniteTech Customer Support Program.  The Program offers three tiers: Platinum, Gold and Standard. IgniteTech’s Platinum Support is the preferred option for our most active and demanding customers, as it contains the widest array of services and the highest prioritization for critical issue resolution.

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Consulting Services

Maximize the return on your investment with IgniteTech’s Gensym Consulting Services, an exclusive benefit for IgniteTech Platinum customers. From advisory and process consulting, through implementation and support, our team of industry experts will ensure you get superior value from your technology investment.

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Speak with an IgniteTech Expert

To learn more about how to ignite better business performance with IgniteTech’s solutions & services, please request a meeting with an IgniteTech Customer Success Manager.