Smart Routines Solution Expansion Provides Voice of Employee Insights Capability
AUSTIN, Texas — September 26, 2019 — Ignite Technologies announced today expansion of its Smart Routines human resources platform with a new capability to implement employee surveying to strengthen employee insights and experiences.
“Understanding employee experience is continuing to increase in importance to the C-Suite,” said Davin Cushman, CEO, Ignite Technologies. “Obtaining the voice of employees is critical to every company that cares about its customers as positive employee experience has been shown to be a driver of positive customer experience. With the employee surveying capability, HR leaders can thus contribute new valuable input into an organization’s strategy to accelerate success.”
The new surveying capability strengthens insights and improves communication with employee relationship insights, listening posts, and journey tracking.
Employee Relationship Insights
— Distribute secure, recurring surveys to all employees to track overall satisfaction benchmarks
— Control direct survey results access by department/manager
— Analyze results to identify satisfaction drivers and opportunities for improvement
Employee Listening Posts
— Provide an “Always On” set of digital suggestion boxes to ensure your employees can provide feedback anytime
— Embed on your company Intranet
— Utilize in-office posters/signs with QR codes
Employee Journey Tracking
— Utilize structured surveys as part of your hiring process to enable efficient qualification processes
— Assess the effectiveness of onboarding (e.g., after 4 weeks)
— Measure key investments such as training sessions
The added voice of employee insights capability, powered by ResponseTek and the Ignite Prime program, is available today as an innovation and benefit for all Smart Routines customers with an active Ignite Smart Routines contract.
About Ignite Technologies, Inc.
Founded in 2000, Ignite is a privately-held company and member of the ESW Capital group of companies. Since it was reinvented on the heels of a senior management change in 2013, the Company’s mission is to help customers ignite the power of their workforce to drive better business performance. Ignite leads all its efforts with a sharp focus on a simple but challenging objective – 100% customer success – measured through the achievement of our customers. www.ignitetech.com