Marketing

Digital Publishing & Archiving

Automatically transform your print-first content into rich, interactive online content that can be delivered to your audience through multiple channels

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Olive Software

Olive Software is a digital publishing SaaS platform to transform print-first content into rich, interactive online content. It can be custom-configured with various modules to meet your specific requirements. Solutions include interactive digital publications, digital document archiving and interactive digital catalogs.

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Services to Support Your Success

Support Services

Customer success is our #1 objective, and that’s why we’ve created the Ignite Customer Support Program. The program includes three service tiers: Platinum, Gold, and Standard.

Ignite’s Platinum Support is the preferred option for our most active and demanding customers, as it contains the widest array of services and the highest prioritization for critical issue resolution.

Among a total of 8 benefits, Platinum Support includes:

  • Solution Health Check: Rigorous program assessment to review and evaluate key indicators of health related to usage, including assessment of your publications to improve audience engagement, advertising effectiveness, and subscriber growth.
  • Managed Upgrades: On-demand application upgrade to the latest available versions – ensuring maximum functionality and usability for readers.
  • Skin Configuration: Ignite experts enhance your ePublications’ look and feel through rebranding, recoloring and adjustments in order to improve your reader’s online experience and to help further engage and grow your audience.

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Consulting Services

Maximize the return on your investment with Ignite’s Olive Software Consulting Services, an exclusive benefit for Ignite Platinum customers. From advisory and process consulting through implementation and support, our team of industry experts will ensure you get superior value from your technology investment.

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Enterprise License Agreement

New capabilities are now available to Olive Customers via the Ignite customer benefit ELA program, Prime.

Capture Critical Reader Feedback with Subscriber Experience Monitoring

Subscriber feedback is important to understand satisfaction and trends that ultimately help drive retention and growth for publishers. The Olive Software platform now includes reader experience management capabilities to check in with new subscribers to ensure satisfaction, identify readers at risk, and identify expectations and content trends to inform strategic decisions.

Learn how Olive customers can capture critical reader feedback and improve retention.

Speak with an Ignite Expert

To learn more about how to ignite better business performance with Ignite Technologies’ solutions & services, please request a meeting with an Ignite Customer Success Manager.