Ignite Enterprise Performance Acceleration Platform
Prime is Ignite’s groundbreaking, Netflix-style license model where every Ignite customer’s product license is a subscription to the entire Ignite Enterprise Performance Acceleration Platform.Six Software Suites: Learn More
Sales Rep Account Intelligence
Strengthen seller trust while increasing efficiency by arming them with personalized, timely and relevant market insights about their target accounts...
Virtual Office for Remote Teams
Bring your teams to work together in an online workplace, no matter where team members might be...
Emergency Notification System
In an emergency reach every employee on every device, instantly...
Executive & Organization Daily News Briefs
Ensure executive and internal stakeholder awareness and alignment on relevant daily news, media, PR and social activity, in highly formatted briefs...
Multichannel Customer Service
Deliver exceptional customer experience in multiple languages across Live Chat, Email, Facebook and Twitter...
Market & Competitive Intelligence
Eliminate costly manual searching by arming market-facing teams with on-demand regional, industry, and competitive insights tailored to each role’s area of interests...
News & Market Insight Digests for Customers
Engage external audiences with valuable, curated daily or weekly news and market insights emails sourced from a wide range of sources...
Predictive Lead Scoring
Proven, highly reliable AI powered lead scoring to optimize sales pipelines, accelerating attention and activity on high probability leads...
Ready to Get Started?
The Prime catalog includes the entire Ignite Enterprise Performance Acceleration Platform. It currently includes six solution suites, and increases with every acquisition, helping customers continually add new capabilities and modernize sales, marketing, finance, and IT functions, without adding to your budget.
Customer Experience Management
Communications & Remote Engagement
eCommerce & Digital Engagement
Sales & Marketing Enablement
Functional Process Automation
Information Technology Acceleration
Why Ignite Prime
By adding complementary software capabilities into your implementation of existing Ignite solutions
By introducing altogether new enterprise software solutions into your organization
By replacing existing, paid software solutions with comparable Ignite products
Q1) What is Ignite Prime?
Prime is an innovative, industry-disruptive software consumption model exclusively available to Ignite customers. Just like Netflix reinvented content consumption in the media industry -- Ignite is reinventing business software consumption in the software industry -- by providing all Ignite customers who have one subscription, access to unlimited solutions within our Enterprise Performance Acceleration Platform. With Ignite Prime, customers unleash innovation, expand their business and save money.
It's Business Software Reinvented.
Q2) Is this a promotional or short-term offer?
No. This is not a trial or a short-term offer. The benefits of Prime are available as long as the customer
remains active with Ignite at a minimum annual fee equal to or greater than each Prime solution's current contract value.
We're proud to help customers enable software capabilities that might not have been possible without the program. Here at Ignite, we like to think of it as digital transformation 'Powered by Prime.'
Q3) What level of support is included with the Prime solution?
Customers are able to select either Standard or Gold Support for their Prime solution, based on available support options per product, customer preference and the customer’s Prime budget. Platinum support is available for an additional fee. Customers should contact Ignite for details on Platinum support pricing for a specific Prime solution.
Q4) I'm interested in several Prime solutions, a couple to activate today and one later in the year. Is there someone I can work with to best plan implementation for both now and later?
Ignite is committed to 100% customer success and is working hard every day to build long-term, trusted customer relationships. Yes, we have experts available to work with you to plan how to maximize your near and long-term Prime program benefits. To schedule a planning discussion, simply click ACTIVATE on the top of this page to schedule a meeting with one of our Prime experts.
Q5) What are the implementation requirements for installing a new Ignite Prime solution?
Customers can implement their new Prime solutions or take advantage of Ignite's Implementation Services, which include installation and configuration, and are delivered by Ignite's global professional services organization.
Implementation requirements vary by solution, with many our most popular Prime solutions requiring very minimal time and effort to activate. These solutions are currently included in the above 'Trending Now' section.
Q6) How many licenses are included with Prime?
Via the Prime program, customers with an active Ignite contract can consume an amount of each solution included in the Ignite Prime program equal to the full annual value of their paid agreement. A customer’s current Ignite contract determines the available Prime dollars (a/k/a Prime budget) for each of the solutions a customer may procure via Ignite Prime.
For example, a customer with an existing $100,000 per year Ignite license and support or support contract, may access up to $100,000 worth of each solution annually in Ignite’s Prime program at no additional cost. With so many solutions included in Ignite’s Prime program, customers can add hundreds of thousands -- or even millions -- of dollars of additional value to their existing Ignite contract via the Prime program. Customers should contact Ignite for details on how many licenses of any solution are available within their organization’s Prime budget.
Q7) I don't know if my organization is an Ignite customer. How do I find out if we are a customer, so I can leverage the Prime solutions for FREE?
It's simple. Ask Prime Pete (our chat function), and we'll get back with you soon to let you know if your organization is an Ignite customer. If you are, one of our Prime specialists will reach out to have a conversation, including sharing the amount available in your organization's Prime budget and to help you begin activating new solutions.
Ready to Get Started?
The sooner you get started, the greater the benefits.