Services

Achieve your goals with Ignite support and consulting services

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Support Services

We understand our customers have varying service requirements and budgets. To provide flexibility, Ignite’s Customer Support Program offers three service tiers: Platinum, Gold and Standard.

As a standard-bearer in the industry, Ignite’s Platinum Support is the preferred support services option for our most active and demanding customers, as it contains the widest array of services and the highest prioritization for critical issue resolution.

Highlights of Platinum Support

  • 24×7, Always-On
  • Unlimited Support Access
  • Forever Upgrades
  • Highest Priority Response
  • Executive Sponsor
  • Ignite Prime & Prime Kickstart
  • Reduced Professional Services Fees
  • Unlimited Test/QA and Developer Licenses

Consulting Services

Our world-class Consulting Services teams provide both repeatable, programmatic services, as well as high-touch, highly-flexible consulting. Both components of Ignite’s Consulting Services are founded in the extensive experience of our consultants and a drive to accomplish desired customer outcomes. Our teams include specialists in our computing technologies and application use cases who are deeply focused on both efficient delivery and high-quality results.

Using our Ignite proven methodology, our consulting teams ensure projects are flawlessly implemented and are fully aligned with client business goals and objectives.

Speak with an Ignite Expert

To learn more about how to ignite better business performance with Ignite Technologies’ solutions & services, please request a meeting with an Ignite Customer Success Manager.